Refund policy

Return & Refund Policy

Last updated: October 22, 2026

Thank you for shopping with Techora™. This policy explains returns and refunds for our Luminous Quicksand iPhone Cases, Luminous Glitter Quicksand iPhone Cases, and Luminous Quicksand AirPods Cases.

Returns

We accept returns within 30 days of delivery. To be eligible, items must be unused, in their original packaging, and in the same condition as received.

To initiate a return, email techora.bhitej@gmail.com with your order number and reason for return. Contact us before sending an item back so we can provide return instructions and the correct return address.

Non-Returnable Items

The following items are not eligible for a standard return:

  • Items damaged due to misuse or improper handling
  • Items returned without their original packaging
  • Items marked as final sale

Return Shipping

Customers are responsible for return shipping costs for standard returns. We recommend a trackable shipping method, as we cannot guarantee receipt of returned items.

Refunds

Once your return is received and inspected, we will notify you whether your refund is approved. Approved refunds are processed to your original payment method within 7–10 business days. Your bank or payment provider may require additional time to post the refund.

Original shipping charges are non-refundable for standard returns. The damaged or defective item process below is handled at no cost to you.

Damaged or Defective Items

If you receive a damaged or defective item, contact techora.bhitej@gmail.com within 7 days of delivery with your order number and photos showing the issue. We will arrange a replacement or full refund at no cost to you.

Late or Missing Refunds

If your refund has not appeared after 10 business days, check with your bank or payment provider, then email techora.bhitej@gmail.com with your order number.

Contact Us

For return or refund questions, email techora.bhitej@gmail.com or use our contact page.

This policy does not limit any rights or remedies you may have under applicable consumer protection laws.